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FREQUENTLY ASKED QUESTIONS

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Where should I park?You may park in any open space in the lot outside our front door. If the lot is full there is plenty of parking directly in front of clinic on the East side of S. Platte River Dr.
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What should I wear to my appointment?Please be prepared to expose the skin around the area that you would like examined and treated. This allows optimal physical therapy evaluation, re-assessment, and treatment. Also, please wear non-restrictive athletic clothing and footwear. This will allow you to perform all applicable activities or movements necessary for movement observation and exercise training.
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What should I expect when I arrive?Please make yourself comfortable in our waiting area. We offer complimentary coffee and beverages. Your physical therapist will greet you at your scheduled appointment time and walk you back to your private treatment room.
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Do you accept HSA/FSA cards?Yes! We can either enter your card at the time of service or send you an invoice for you to enter your HSA/FSA account information.
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Do you accept my insurance?We are out of network with all insurance companies. This allows all of our sessions to be one hour with a board-certified orthopedic physical therapist. We do not have techs or assistants. Additionally, by paying out of pocket you have upfront clarity on costs and expectations of prognosis. We have found that personalized attention and tailored treatment allows fewer sessions overall, making it a financially prudent choice in the long run. Most insurance companies will reimburse you 50-70% of the out of network cost once you have crossed your yearly deductible threshold. We recommend contacting your insurance provider to ask about your out of network physical therapy benefits. Following each physical therapy session we will provide you a superbill. The superbill is a medical code receipt you can submit to your insurance for potential reimbursement or for consideration towards your yearly deductible.

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